Knowledge Management Course

The Encarta Dictionary defines knowledge management as the organisation of intellectual resources and information systems within a business environment. Sounds pretty simple, right? Take a moment, though, and think about all the information that each person has in their brain. That's a lot of knowledge!

The Knowledge Management course will give participants the tools that they will need to begin implementing knowledge management in their organisation, no matter what the size of the company or the budget. Wherever there are humans working together for one goal, there is knowledge to be harvested, stored, and dispensed as needed.

Course Objectives:

Understand the basic concept of knowledge management (KM)

Identify the do’s and don’ts of KM

Identify the KM live cycle

Identify the new KM paradigm

Identify the KM models

Understand how to build a KM rational for your company

Understand how to customise KM definitions

Identify the steps to implementing KM in your organisation

Identify tips for success

Understand the advanced topics in KM